Last Updated: August 31, 2026
Cigavero (“Cigavero,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the circumstances in which it may be shared.
By using the Cigavero website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you:
- Create or place an order
- Contact us
- Request customer support
- Subscribe to communications
- Provide shipping information
- Make or arrange payment
- Submit an inquiry through our website
Depending on the interaction, information may include:
- Name
- Email address
- Shipping address
- Billing information
- Telephone number
- Order information
- Product information
- Payment-related information
- Customer service communications
- Other information you voluntarily provide
2. Payment Information
When you pay through PayPal, payment processing is handled by PayPal.
Cigavero does not receive or store your complete credit card or debit card number when payment is processed through PayPal.
Payment providers may collect and process information according to their own privacy policies and terms.
For Zelle payments, customers may provide or receive payment information necessary to complete the transaction.
3. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide order confirmations
- Provide tracking information
- Respond to customer inquiries
- Provide customer support
- Verify transactions
- Prevent fraud and unauthorized activity
- Maintain website security
- Improve our website and services
- Comply with applicable legal and regulatory requirements
- Resolve payment or delivery disputes
- Protect our rights and property
4. Shipping Information
To fulfill an order, we may need to provide necessary customer information to:
- Shipping carriers
- Postal services
- Warehouses
- Fulfillment providers
- Customs authorities
- Other service providers involved in delivering an order
Only information reasonably necessary for the relevant purpose should be provided.
5. Service Providers
We may use third-party service providers to operate our website and business.
These may include providers involved in:
- Website hosting
- Payment processing
- Order processing
- Shipping
- Email communication
- Website security
- Analytics
- Technical support
These service providers may process information as necessary to provide their services.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, improve performance, analyze website traffic, and support security.
Third-party services integrated with our website may also use cookies or similar technologies according to their own policies.
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect the functionality of parts of the website.
7. Website Analytics
We may use analytics services to understand how visitors use our website, including information such as:
- Pages visited
- Approximate location
- Device type
- Browser type
- Referral source
- Website activity
- Technical information
Analytics information is used to improve website performance, usability, and customer experience.
8. Communications
If you contact Cigavero, we may retain your communications and contact information in order to respond to your inquiry and maintain appropriate customer service records.
We may also contact customers regarding:
- Orders
- Payments
- Shipping
- Delivery
- Customer service
- Account or transaction-related matters
9. Fraud Prevention and Legal Compliance
We may use or disclose information when reasonably necessary to:
- Prevent fraud
- Investigate suspicious transactions
- Verify orders
- Respond to payment disputes
- Protect our website and business
- Comply with legal obligations
- Respond to lawful requests from authorities
- Enforce our terms and policies
- Protect the rights, safety, and property of Cigavero or others
10. Data Security
We use reasonable technical and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.
Our website uses HTTPS/SSL encryption to help protect information transmitted through the website.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete transactions
- Provide customer service
- Maintain business and transaction records
- Prevent fraud
- Resolve disputes
- Comply with legal or regulatory obligations
- Enforce agreements and policies
12. International Data Transfers
Because Cigavero operates and works with service providers in multiple countries, personal information may be processed or stored in countries other than the country where you reside.
Different countries may have different data protection laws.
Where required, we will take reasonable steps to handle personal information in accordance with applicable requirements.
13. Children’s Privacy
Cigavero is intended for adults of legal smoking age.
We do not knowingly seek to collect personal information from individuals who are under the applicable legal age for purchasing tobacco products.
If you believe that a minor has provided personal information to us, please contact us so that we can review the situation and take appropriate action where necessary.
14. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include rights to request access to, correction of, deletion of, or information about the processing of your personal information.
To make a privacy-related request, please contact:
We may need to verify your identity before processing certain requests.
15. Third-Party Websites
Our website may contain links to third-party websites or services.
Cigavero is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
17. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Cigavero
Email: sales@cigavero.com