From Local Retail Experience to Cigavero
Cigavero began with a simple idea: make it easier for adult customers around the world to discover authentic cigarette products from different markets.
Long before Cigavero became an online store, our experience was built through more than 10 years of offline tobacco retail. During that time, we worked directly with customers and suppliers, gaining firsthand experience in product sourcing, inventory management, regional product variations, packaging, and the preferences of customers looking for specific cigarette brands.
That experience became the foundation for Cigavero.
More Than a Decade of Experience
Working in traditional retail taught us something important: customers are often looking for products that are not easily available in their local markets.
Some customers are familiar with a particular cigarette from their home country. Others discover a brand while traveling and later want to find the same domestic-market version again. Many simply enjoy exploring products from different countries and regions.
Over the years, we saw how difficult it could be to find these products reliably. This inspired us to bring our retail experience online and create a place where customers could explore a broader selection of international cigarettes.
Building Connections Across Asian Markets
Our sourcing journey has grown alongside our business.
We developed relationships with suppliers and inventory partners across Mainland China, Japan, and South Korea, while also establishing fulfillment capabilities in the United States.
Today, our inventory network allows us to source products from different markets and, where available and appropriate, fulfill selected U.S. orders through domestic warehouses.
Our goal has always been to build a more reliable connection between authentic products and the customers looking for them.
Our Focus on Domestic-Market Products
One of the principles behind Cigavero is our interest in authentic products intended for their respective domestic markets.
China, Japan, and South Korea each have their own distinctive cigarette markets, with brands, packaging, product specifications, and varieties that can differ significantly from export or duty-free versions.
Our product selection reflects this diversity.
From established Chinese brands such as Chunghwa, Baisha, Yuxi, Huangshan, Honghe, Diamond, Seven Wolves, Yellow Crane Tower, Jinsheng, Guiyan, Taishan, Golden Leaf, Double Happiness, Furongwang, Liqun, Nanjing, Yunyan, Hongtashan, Zhongnanhai, Suyan, Tianzi, People’s Congress Hall, Lanzhou, Changcheng, Changbaishan, Mudan, and Yan’an, to Japanese-market brands such as MEVIUS, Seven Stars, Peace, Hi-lite, Hope, Pianissimo, Wakaba, Camel, American Spirit, and Winston, we continue to expand our selection as sourcing opportunities develop.
We also introduce selected international brands and continue to develop our Korean product range.
From Offline Retail to an Online Experience
Moving from traditional retail to an online business has allowed us to serve customers beyond the markets where we originally operated.
But while the way we serve customers has changed, our core principles have remained the same:
Know the products.
Work with reliable suppliers.
Provide clear information.
Treat customers with respect.
We understand that international cigarette customers are often looking for something very specific. That is why we pay close attention to product versions, market origins, packaging, specifications, and availability.
Growing With Our Customers
Cigavero is still growing.
As our sourcing network expands, we continue to discover products from different markets and add new selections to our catalog. At the same time, we continue to improve our fulfillment process, inventory management, shipping options, and customer service.
Our aim is not simply to offer more products. It is to build a shopping experience that makes discovering international cigarette products clearer, more convenient, and more reliable for adult customers.
Looking Ahead
What began with more than a decade of offline retail experience has developed into an international online platform connecting customers with products from different markets.
We are proud of where the journey has taken us so far, but we believe there is still much more to build.
We will continue strengthening our sourcing network, expanding our selection, improving our service, and listening to the customers who have helped shape Cigavero along the way.
This is our story so far — and we’re just getting started.
Shop Responsibly
Cigavero is intended solely for adults of legal smoking age. Customers are responsible for ensuring that the purchase, importation, possession, and delivery of tobacco products comply with all applicable laws and regulations in their location.
Product availability, shipping methods, and destinations may be subject to local restrictions and applicable legal requirements.
Thank you for being part of the Cigavero journey.